Delivery and Return Policy

Delivery Policy

Delivery within 24 hours in Kuwait (Except Friday). Once the order is placed, you may contact us on +965 2228 6684 to enquire about the delivery time.

Return Policy

We do our best to ensure all of our customers enjoy a happy shopping experience with Outdoor Kuwait, however, occasionally you may need to return an item. If so this should be done within 14 days of purchase. Please read our return and refund policy for more information. You can contact us via email or phone +965 2228 6684.

Where to start

Items purchased online may be returned for a refund up to 14 days following the date of delivery. Please call to obtain more information on +965 2228 6684.

Condition of Return Merchandise

Returned merchandise must be sent back in original and unused condition. If merchandise is not in re-sellable and unused condition, we will not issue a refund. All items must be free of any dirt or damage.

Packaging your Returns

Make sure to properly package the merchandise you are returning. Merchandise must be in exact original packaging with all tags attached. Damaged retail packaging will result in denial of return. Please re-use the original materials to properly package your merchandise and to help reduce waste.

Product Descriptions

Outdoor Kuwait attempts to be as accurate as possible. However, we do not warrant that product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

Product Availability and Price

  • Products, pricing, promotions, exclusions and availability may vary between in-store and on-line, and they are each subject to change without notice.
  • In the event of a pricing error, we reserve the right to cancel any orders relating to such pricing error(s).