Privacy Policy

Privacy Policy

This Privacy Policy describes how Outdoor Kuwait (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from www.outdoor.com.kw.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

Device Information

When you visit our website, we may automatically collect certain information about your device, including:

• Web browser type

• IP address

• Time zone

• Cookies and browsing data

• Pages or products viewed

• Website interactions and browsing behavior

• Referring websites or search terms

We collect this information using technologies such as:

• Cookies

• Log files

• Web beacons

• Tags and pixels

These tools help us improve website performance, security, and user experience.

Order Information

When you place or attempt to place an order, we may collect:

• Full name

• Billing and shipping address

• Payment details

• Email address

• Phone number

Personal Information

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Confirm payments and send invoices

• Provide customer support and order updates

• Improve our website, products, and services

• Prevent fraud and unauthorized transactions

• Communicate promotions, offers, or updates (only if you choose to receive them)

3. Sharing Your Information

We only share your information with trusted third-party services necessary to operate our business, such as:

• Shopify (our ecommerce platform)

• Payment providers

• Shipping and delivery partners

• Google Analytics and marketing tools

These providers only receive the information required to perform their services.

We may also disclose information if required by law or to protect our rights, customers, or business operations.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve website functionality.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

5. Marketing & Advertising

We may use your information to provide personalized advertisements, promotions, or product recommendations based on your interests and browsing activity.

You can opt out of marketing communications at any time by unsubscribing from emails or adjusting your advertising preferences.

6. Data Retention

We retain your order and account information for our records unless you request that we delete your personal information, subject to legal or operational requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct or update your information

• Request deletion of your data

• Withdraw consent for marketing communications

To request any of the above, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or website features. Any updates will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us:

info@outdoor.com.kw
+965 2228 6684